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With 38 percent of consumers citing poor web experiences, an average CTR of 1.9 percent for e-mail, and a brand app adoption rate of less than six percent, it’s clear that both brands and consumers are disappointed by the result of their digital experiences. At #SMWNYC 2019, Jason Valdina, Director of Product Marketing at Conversocial, shares what it takes for brands to exceed customer expectations on social and build a credited customer service community through […]
The post To Provide Favorable Customer Experiences on Social, Brands Must Lean into Messaging, says Conversocial’s Jason Valdina appeared first on Digital Marketing Cardiff to Swansea, Wales | Sales and Marketing Consultants | Business Growth Specialists | Speaker | Sales and Marketing Trainer. http://bit.ly/1WhwW2j
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